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What the tickets nobody billed are worth
Put in your own assumptions. The answer is arithmetic on what you typed — we have no industry average to sell you, and we’re not going to invent one.
Your assumptions
The arithmetic, on what you typed
Gross exposure · not a forecast of collections, profit, savings or software ROI
Gross exposure, on your numbers
Monthly gross exposure: $1,020.00
At the same assumptions for 12 months: $12,240.00
This estimates gross exposure. It is not a forecast of collections, profit, savings or software ROI. Inputs stay in this page.
- Whether your percentages are right. They’re your guesses. If you’ve never measured, the honest answer is that nobody in your office knows either — which is itself the finding.
- How much you’d actually collect. Some of these customers would argue it, and a few wouldn’t pay. This is what was billable, not what would land.
- Your tip fees. An unbilled overage still cost you money at the gate — so the real hole is wider than this, not narrower.
- Days kept past the rental. Not in this sum at all. Add it and the number grows.
Want the measured number instead of the guess? Run a month and the overage report tells you exactly.
Start freeHow it works · 01
Start with a sample of completed work
Count completed pickups in a recent month, then inspect which should have generated an additional charge under the customer’s agreement. Among those records, identify eligible charges that never reached an invoice. Distinguish a missed charge from an intentional waiver or a rental that stayed within its allowance.
Enter the share of all monthly pickups you believe contain a missed eligible charge, plus the average amount of that charge. The calculator multiplies those three visitor-supplied inputs. For example, 120 pickups × 10% × $85 equals $1,020 in estimated monthly gross exposure. The initial values illustrate the method; they are not industry benchmarks.
How it works · 02
Exposure is not recoverable profit
Some charges may be waived, disputed or uncollectible. Others may fall outside the customer’s terms. Correcting a process can also consume staff time. The result is therefore a reason to inspect records, not a forecast of cash, profit or the return on a software subscription.
The annual figure simply multiplies one assumed month by twelve. Seasonal volume and changing prices can make that extrapolation inappropriate. Change the inputs to test a quiet month and a busy month, then compare the result with actual unbilled-charge records. Do not count the full rental invoice when only an overage was missed.
What it won’t do
Whether your percentages are right, how much you’d actually collect, and your tip fees. It is gross exposure on your guesses, not a forecast of cash.
Check it in your trial
- Use completed pickups from a defined period.
- Exclude intentional waivers and ineligible charges.
- Estimate the missed amount, not the whole invoice.
- Compare the assumptions with real billing evidence.
Continue your evaluation
Put your own day through it
Thirty days free, no card, no sales call. Start with a small sample; check the records, the driver flow and the bill before moving the operation.