Online booking
Take an order at 11pm without answering the phone
Your own page, your prices, your sizes. The order lands on the same board as one you took by phone, and a returning customer finds their invoices and evidence in the portal.
How it works · 01
A booking is a capacity commitment
An online form can collect an address at any hour. A booking system must also decide whether you serve that address, have the requested size and can honor the requested dates. Quote from the configured terms rather than asking the dispatcher to repair every website price the next morning.
Smooth Hauling’s storefront connects service-area, availability and checkout steps with order creation. Reservations and payment outcomes need to be handled together so an abandoned checkout does not hold a container indefinitely. Configure sizes, zones and rates before sharing a booking link, then place a synthetic order and find it in the office queue.
How it works · 02
Separate new orders from existing-customer service
A returning customer usually needs a receipt, a pickup or an explanation of an overage. The customer portal provides a different path from shopping for a new rental. Check that a customer can see only their own invoices, tickets and containers, and that a service request reaches the team that handles it.
Payment processing and email delivery depend on configured providers. A locally simulated checkout demonstrates the application flow, not a successful live settlement. Smooth Hauling’s booking surface is also not a managed operator website or local SEO service. Custom domains, website content, search listings and ongoing marketing support require a separate plan.
What it won’t do
It is a booking page, not a website. No managed site, no local SEO, no fake scarcity: a shopper sees a yes, a no or a date — never “only two left”.
Check it in your trial
- Configure service areas and terms before taking reservations.
- Test unavailable dates and failed or abandoned checkout.
- Locate the paid booking in the dispatch workflow.
- Verify portal ownership with two separate test customers.
Continue your evaluation
Put your own day through it
Thirty days free, no card, no sales call. Start with a small sample; check the records, the driver flow and the bill before moving the operation.