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Four moments of the day

Take the order. Dispatch it. Run the route. Get paid.

Not a list of nouns. This is the order things actually happen in, from the phone ringing to the money landing.

01 · Taking the order

Customer, address, can, date. Done.

Four fields while they’re still on the phone. Known customers and known sites fill themselves. The price resolves as you pick the size, so you can quote before you hang up — and the task lands on the board the moment you book it.

  • Yard stock checked as you choose — sizes with none free say so
  • Overage rate shown at booking, so the customer hears it from you first
  • Or let them book it themselves at 11pm — same order, same board

02 · Dispatch

Your whole day on one screen

The whiteboard, the wall calendar, the notebook and the map, in one place, at a density you can scan. Drag a job from the unassigned queue onto a driver’s lane and the phone in that truck knows about it.

  • 10 to 100 jobs a day without scrolling for the one you want
  • A swap is one job with two sides — never two jobs pretending
  • Trucks read as the name painted on the door, not an id
  • A pull can’t close without its ticket — the ◆ gate holds it

03 · Running the route

Photos, signatures, tickets — captured, kept, synced

Everything a driver collects lands on the phone first and stays there until the office confirms it arrived. The outbox tells them what’s waiting in words. Nothing about finishing a stop depends on a bar of signal.

  • Container photos at drop and pull, timestamped where they happened
  • Signature on the glass, saved offline like everything else
  • Scale ticket photographed at the landfill and attached to the right side of the visit

The driver app has its own page →

04 · Getting paid

The overage is on the invoice before dinner

The ticket the driver photographed this morning becomes a charge this afternoon, with the picture attached to the line. When a customer argues the weight, you forward evidence instead of an apology. A pull with no ticket stays held, so a weight is never invented and an overage never slips through unbilled.

  • Weight and day overages calculated, shown, then charged — in that order
  • Card, bank, or money you already have in the office, recorded honestly
  • Customers pay from a link in the email, no account to make

Inside the dispatch board

Actual local product capture with synthetic seed records, September 4, 2026. Open the image to inspect the lanes and controls.

Smooth Hauling dispatch lanes showing synthetic assigned tasks and driver controls
Sample data in the working application. This is a local capture, not a customer endorsement.

Explore the work, try the numbers

Practical guides, interactive examples and worksheets for your evaluation.

Run one week of real jobs through it

Thirty days free, no card, no sales call. Start with a spreadsheet’s worth of customers and see if the ticket loop holds.

Start free — 30 days